Terms & Conditions

1. General Use

FLARE is an online streetwear and apparel store operating in South Africa. You may use our site for lawful purposes only. You agree not to:

• Use FLARE to violate any South African laws, including the Electronic Communications and Transactions Act (ECTA).
• Attempt to hack, disrupt, or misuse our website or services.
• Reproduce or distribute our content without permission.

We reserve the right to suspend or terminate access to users who breach these Terms.

2. Purchases and Payments

When you place an order on FLARE, you agree to:

• Provide accurate shipping and payment information.
• Pay the total amount, including any applicable delivery fees (free over R1000).
• Accept that all prices are in South African Rand (ZAR) and inclusive of VAT where applicable.

Orders are subject to availability. We process payments securely via Stripe. Once an order is confirmed, you’ll receive a confirmation email. We reserve the right to cancel orders due to stock issues or payment failures, with a full refund issued where applicable.

3. Shipping and Delivery

We offer standard shipping within South Africa (3-5 business days). Delivery fees apply to orders under R1000. You’ll receive tracking details once your order ships. FLARE is not liable for delays caused by third-party couriers or incorrect shipping information provided by you.

4. Returns and Refunds

You may return items within 14 days of delivery if:

• They are unused, in original packaging, and in resalable condition.
• You provide proof of purchase (e.g., order confirmation email).

Refunds exclude shipping costs and are processed within 7 business days of receiving the return. Contact support@flare.co.za to initiate a return.

5. Cookies and Privacy

FLARE uses cookies to enhance your experience, as outlined in our Privacy Policy. By using our site, you acknowledge:

• Essential cookies (e.g., cart functionality) are set automatically.
• Non-essential cookies (e.g., personalization, analytics) require your consent via our cookie banner.

You can manage your cookie preferences at any time by clearing your browser cookies or contacting us.

6. Intellectual Property

All content on FLARE (e.g., images, logos, product descriptions) is owned by FLARE or its licensors and protected by South African copyright law. You may not copy, modify, or distribute this content without written permission.

7. Limitation of Liability

FLARE provides this site “as is” and is not liable for indirect damages, loss of data, or interruptions beyond our control (e.g., internet outages). Our liability is limited to the purchase price of any product under the Consumer Protection Act (CPA) where applicable.

8. Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be resolved in the courts of South Africa, subject to your rights under the CPA or POPIA.

9. Changes to Terms

We may update these Terms periodically. Changes will be posted here, and continued use of FLARE after updates constitutes acceptance. Check this page regularly for the latest version.

10. Contact Us

Questions or concerns? Reach out at support@flare.co.za or call us at +27 123 456 789.